Engage users and expand your audience with a strategic social media engagement strategy.
Social Media Process
Our social media marketing process ensures that your business gets a social media marketing campaign specifically tailored to your business' goals.
We Leverage Social Media to Engage
Your Audience and Increase Sales
Engage Customers in Meaningful Conversations
Businesses can't afford to be arrogant. In the age of social media, businesses must be open to discussions with their customers. It is important to find out what they like, what they hate, and what fresh ideas they may have.
Provide Instantaneous Customer Service
Social media allows companies to instantaneously deal with customer service issues. This can be done directly, by offering clear channels of communication for customers to register complaints, concerns, and suggestions. It can also be done proactively, by monitoring what people are saying about your brand online.
Engage Visitors by Having them Contribute Content
A great way to engage the public is to have them directly contribute content through a social media platform. When done correctly, this tactic can help engage customers and potential customers and help create new sales and greater brand awareness.
Provide Exclusive Offers & Discounts to Your Audience
People are always looking for the best deals online. Social media gives businesses an opportunity to provide exclusive promotions to their most loyal customers. Not only do you reach a captivated audience with each offering, you can also measure the success of the campaign by having social media tracking analytics in place.
Put a Human Face on a Big Company
Huge corporations can seem monolithic and impersonal to the general public. By putting a human face on a company, you can tear down the barrier between yourself and your audience and make yourself far more accessible to the general public.
Social Media Integration
Social Media Marketing offers great advantages when it comes to targeting a brand's target audience. There are a number of techniques you can use to efficiently reach your desired audience:
Easily share content through Twitter, Facebook, and hundreds of other Web 2.0 websites
Effortlessly create site accounts and logins with Facebook Open Graph
Quickly create bookmarks to your site through use of readily available social media tools
Leverage influential capabilities of social media by integrating Facebook on eCommerce websites
Social Media Mistakes
People are connected to each other more than ever before on social media platforms, engaging in conversations about your brand and industry. As a result, it's no surprise that social media campaigns can be a bit overwhelming, but if you stay clear of these common mistakes you'll be well on your way to effective social media marketing.
Ignoring It All Together
Social networking and blogging are two of the most popular online activities, beating out other online actions like personal email. 67% of global users visit member communities and 10% of all time spent on the internet is on social media networks. On a daily basis, individuals are likely talking about your company and its branding. Taking the time to listen, and conduct thorough social media monitoring is important to any successful social media effort.
Assuming Social Media Is A Cheap And Fast "Miracle Pill"
Entrepreneurs want everything (brand awareness, recall, more word of mouth, more business) and they want it fast. Digital marketing takes patience and timing. You can't join an online social network and derive any value from it unless you take the time to meet the right people, connect, share, build, grow, and create a cohesive social media strategy.
Assuming That Anyone Who Grew Up With The Internet is Capable of Devising, Executing, and Maintaining a Social Media Campaign
It's not about technology or if you grew up in the digital age (even though you may have an upper-hand) but about effective strategy. There is no one size fits all, and ultimately it's not about "What are we doing in XXX social media network?" but about why should you be in that social media network. It's about settling on YouTube over Facebook, or focusing on a blog instead of Twitter. Any good business should focus on adding value to their consumers where they already 'reside' digitally.
We just don't offer web and design services but become an extension of your company in other for you to achieve your online and business goals. We have worked with different companies and brands in the West African region whom have made us better over the years.